It is our policy that all families pay their fees two weeks in advance upon enrolment (this includes the current week plus two). The parent must then continue to pay the weekly fee in advance in order to maintain a credit balance equivalent to two weeks of fees.
All fees are to be paid via Direct Debit (iDebit Pro) and Centrepay only. All families must complete a iDebit Pro or Centre Pay application form upon enrolment.
Please note that no CCS can be paid if your child’s immunisations are not up to date.
Fees are payable when your child is absent from the centre due to sickness, annual leave, occasional absences and public holidays to keep your child’s place at the centre. You are entitled to 42 absences per year.
If you are planning holidays, a holiday application form is available from the office. This form must be filled out two weeks prior to the holiday absence to receive a discount on your fees for two weeks a financial year.
To receive this discount, fees must be two weeks in advance. All children‘s booked days, including public holidays, must be paid to retain your booking.
Late fees are charged if children remain in the centre after closing times.
Some families are entitled to fee relief from Centrelink. Please call them on 13 61 50 to lodge your application over the phone. They are open from 8.00am to 8.00pm Monday to Friday.
You must supply the centre with your own and your child’s customer reference numbers (CRN) before commencing at the centre. We can then calculate what your weekly gap fee that you will be charged.
Special Child Care Benefit
The centre can provide up to 13 weeks’ care for your child/children if you have an unexpected financial hardship. This is paid for by the government. Please see Centre Management as conditions apply.